Family Photography

Cancellation Policy

Thank you for choosing Zanora Photography, LLC. Your session time is reserved specifically for you and your loved ones. • A retainer may be required to reserve your session and is applied toward your total balance. Retainers are non-refundable unless Zanora Photography cancels and cannot reasonably reschedule the session. • Please provide at least 48 hours’ notice whenever possible for cancellations. Cancellations with less than 24 hours’ notice may forfeit the retainer and the ability to transfer it to a future date. • With at least 24 hours’ notice, a retainer may be transferred one time to an approved rescheduled date, subject to availability. • Severe weather, unsafe travel conditions, illness, or emergencies may require rescheduling. Photographer-approved weather reschedules will not result in loss of the retainer. • Please arrive on time. Late arrivals may result in reduced session time. Clients more than 15 minutes late without communication may be considered a no-show. • Travel fees or payment-processing fees, when applicable, will be disclosed before payment or booking is finalized. By booking, you acknowledge that additional Zanora Photography Client Policies apply to your session.

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